Jim Dalrymple has been having issues with Apple's recently launched music streaming service:
As if all of that wasn’t enough, Apple Music gave me one more kick in the head. Over the weekend, I turned off Apple Music and it took large chunks of my purchased music with it. Sadly, many of the songs were added from CDs years ago that I no longer have access to. Looking at my old iTunes Match library, before Apple Music, I’m missing about 4,700 songs. At this point, I just don’t care anymore, I just want Apple Music off my devices.
I trusted my data to Apple and they failed. I also failed by not backing up my library before installing Apple Music. I will not make either of those mistakes again.
I’m going to listen to what’s left of my music library, and try to figure out all of the songs I have to buy again. I’ll also download Spotify and reactivate the account I cancelled with them a couple of weeks ago.
You could attribute these problems to the inevitable bugginess of a new software product, or you could view this as yet another example of what happens when you cede ownership of your media to an entity that does not have your best interest at heart.
I started my Apple Music trial in the last week, mainly to understand how it works before writing more scathing critiques of it. I immediately turned off the iCloud Music Library feature because it prevented me from manually adding songs from my laptop to my iPhone. I'm guessing the intention here is that any songs on my laptop would also exist somewhere on Apple's servers, so I could use my iPhone to connect to said servers and pick and choose from what I already own. The problem is I never used iTunes Match (the service that facilitates this feature) when it was launched, so iTunes would have to scan over 200 GB of music to determine what I would be allowed to play on my iPhone. I found the process a bit absurd and terminated it so that I could continue syncing my iPhone like it's an iPod that has never heard of the Internet.
As my free three-month trial progresses, I expect I'll have more to say about Apple Music's successes or failures.